Principal, Public Policy (Policy Communication)

About the role

Coupang Taiwan's public policy team is looking for a Principal, Public Policy (Policy Communication) to shape how policy issues, regulatory positions and business perspectives are understood by key external stakeholders. Working closely with the Taiwan Public Policy team and the PR team, this senior individual contributor crafts persuasive, context-aware policy narratives and communication materials that support constructive engagement, mitigate risk and reinforce credibility. It is not a people-management role.

Key responsibilities

• Develop and refine policy-related narratives, messaging frameworks and written materials for government, legislative and broader stakeholder audiences.
• Translate complex regulatory issues and business positions into clear, credible communications tailored to different stakeholder contexts.
• Support both proactive and reactive policy communication, anticipating how topics may be interpreted or reframed externally.
• Coordinate with Public Policy, Legal, Compliance and PR teams to keep messaging consistent while adapting tone and emphasis per channel.
• Track evolving policy discourse, stakeholder sentiment and opinion trends to adjust messaging.
• Maintain structured documentation, issue briefs and narrative guidance for consistent communication.

Required profile

• Bachelor's degree and 7+ years of experience in public policy communications, public affairs, government relations or a related field.
• Professional fluency in Mandarin and English.
• Ability to work independently, manage multiple priorities and deliver high-quality outputs with limited supervision.

Preferred qualifications

• Experience supporting public policy or government affairs teams requiring nuanced narrative management and stakeholder sensitivity.
• Experience engaging opinion leaders, sector commentators or ecosystem networks beyond mainstream media.
• Experience identifying emerging public sentiment and adapting messaging to address reputational or policy risks.
• Experience collaborating with PR, public affairs or external advisors on disclosure-sensitive or high-context policy issues.

Remuneration is a monthly salary of more than NT$40,000 (to be discussed). The recruitment process involves application review, a job-fit interview, a focus interview and an offer.