Director, Marketplace Category Management - Taiwan

About the role

Coupang is looking for a Director of Marketplace Category Management for its third-party (3P) Marketplace leadership group in Taiwan, reporting to the Head of Marketplace Business Domain. The role leads the sales development and category management teams, onboarding anchor sellers by category and growing sellers to succeed on Coupang Marketplace in Taiwan. It also builds and manages a high-performing team that drives revenue growth through excellent seller experiences.

Key responsibilities

• Manage the Category Management division to develop sellers and product selection for each category, and carry out the category's P&L and sales performance.
• Partner with the Seller Acquisition team to onboard anchor sellers and build a full spectrum of strategic seller profiles.
• Support the Head of Marketplace Business with category direction, strategy and guidance, and foster a high-performance culture during a high-growth phase.
• Set clear team objectives, regularly assess performance, give constructive feedback and drive continuous improvement.
• Identify process and policy gaps and run communication or project sessions to strengthen team competencies.
• Oversee daily operations so processes run smoothly and efficiently in line with organizational standards and goals.

Required profile

• 15+ years of experience in e-commerce, digital marketplace management, distribution or related fields, with a proven track record of scaling 3P seller business.
• Demonstrated success in building and leading high-performing teams; experience leading 3P marketplace platforms in Taiwan is a plus.
• Strong leadership skills managing cross-functional teams on complex marketplace projects.
• Excellent written and verbal communication in English; spoken Mandarin is mandatory.

Required skills

• Comprehensive understanding of e-commerce ecosystems, including seller dynamics.
• Knowledge of logistics, fulfillment and supply chain operations in 3P marketplace environments.
• Ability to negotiate long-term partnerships with 3P sellers, suppliers and other stakeholders.
• Analytical and problem-solving abilities, using data insights to inform business decisions.