Senior Supply Chain Management Specialist

About the role

Coupang is expanding its fast‑growing e‑commerce operations in Taiwan and seeks a senior specialist to lead the S&OP process. You will co‑own the full planning cycle, aligning infrastructure, labor and inventory with customer demand while acting as the network gatekeeper.

Key responsibilities

• Support daily volume projections and capacity planning to keep the network fluid and meet performance targets.
• Develop forecasting models for peak events (e.g., 6.18, 11.11) including hourly volume distributions.
• Conduct regular Plan‑vs‑Actual analysis to identify improvement opportunities.
• Build ‘what‑if’ scenarios to test demand plans against warehouse and logistics capacity constraints.
• Serve as the central liaison between Instock, Operations, Labor Planning and Finance to maintain a single version of truth for demand and supply planning.

Required profile

• Experience with Excel, statistical modeling and optimization.
• Strong understanding of end‑to‑end supply chain processes, including demand planning, inventory management, logistics and distribution.
• Excellent analytical and problem‑solving abilities with data‑driven decision making.
• Effective communication and interpersonal skills for building relationships with internal teams and external partners.
• Bachelor’s degree in supply chain management, business administration or related field; advanced degree preferred.
• Extensive experience in supply chain management, operations, forecasting and capacity management.
• Proficiency in data processing and analysis to draw conclusions and support business decisions.

Required skills

• Excel
• Statistical modeling
• Optimization