Senior Supply Chain Specialist (Global Operations)

About the role

Cooler Master is looking for an experienced Senior Supply Chain Specialist to connect customer demand, global manufacturing capacity, material readiness, and fulfillment execution across its worldwide supply chain network.

Key responsibilities

• Manage customer forecasts, purchase orders, and demand planning activities to align supply and demand and meet delivery commitments.
• Drive supply planning, material readiness, capacity planning, and inventory management to support business growth and operational excellence.
• Monitor component lead times, supply risks, risk‑buy exposure, and excess/obsolete inventory, developing mitigation plans as needed.
• Act as the primary coordination point among customers, suppliers, manufacturing sites, procurement, and logistics teams to ensure on‑time delivery.
• Analyze forecast fluctuations—including pull‑ins, push‑outs, and order cancellations—and drive timely resolution.
• Coordinate global fulfillment activities such as shipment planning, logistics operations, RMA/FRU processes, and inventory control.

Required profile

• 5+ years of experience in supply chain, demand planning, material planning, fulfillment, or customer operations.
• Strong understanding of supply‑demand balancing, inventory management, and material planning with a proven track record.
• Analytical and problem‑solving mindset with experience working with global customers, suppliers, and manufacturing sites.
• Good command of English for business communication.

Required skills

• Proficiency with ERP systems (SAP preferred).
• Advanced Excel skills.
• Experience with analytical tools such as Power BI or Tableau.