Key Account Manager – 3C / Hyper Channels

About the role

Signify is seeking a Key Account Manager for its 3C and hyper‑channel business in Taiwan. The role focuses on building and expanding strategic relationships with major 3C retailers and hypermarket customers, driving sustainable sales growth and market share. You will work cross‑functionally to align customer plans with Signify’s channel and profitability objectives.

Key responsibilities

• Build and maintain strong, long‑term relationships with key decision‑makers at major 3C retailers and hypermarket accounts.
• Develop a deep understanding of each customer’s business model, commercial priorities, store operations, and category strategy.
• Develop and execute annual customer business plans that align with Signify’s sales, marketing and profitability goals.
• Conduct regular business reviews with customers to evaluate performance, identify gaps and agree on corrective actions.
• Deliver sales, gross margin, market‑share and distribution targets for assigned key accounts.
• Drive sell‑in and sell‑out performance through effective assortment planning, new product listings, promotional execution and in‑store visibility.
• Identify opportunities to expand product listings, shelf space, store coverage and category penetration.

Required profile

• Proven experience managing strategic accounts in 3C retail or hyper‑market environments.
• Strong understanding of customer business models, category strategy and commercial priorities.
• Track record of achieving sales, margin and market‑share targets.
• Ability to develop and execute detailed business plans and conduct performance reviews.
• Collaborative mindset for cross‑functional teamwork.

Required skills

• None specified