HRM Manager

About the role

Coupang is expanding in Taiwan and is looking for an HRM Manager in Taoyuan. The role oversees on-site HR operations and ensures consistency with HQ systems, acting as a bridge between strategy and execution. It covers site performance management, people management, HR system management, employee relations problem solving, LMS and Workday data, aligned with HQ payroll, compensation, employee relations, performance review, ESH and compliance requirements.

Key responsibilities

• Oversee on-site operations and coordinate tasks across departments for continuous improvement
• Implement company-wide HR strategies with Strategy and Planning teams
• Maintain consistency of HR processes across all business locations
• Foster cross-departmental collaboration and communication on HR policies
• Report regularly to senior management on HR operations and process optimization
• Lead and develop a team, covering staffing, attendance, employee relations, onboarding training and HR system data accuracy

Required profile

• Bachelor's degree and 6+ years of total HR experience focused on HRM operations
• 5+ years in a people management role leading and developing HR teams
• Ability to solve complex problems through strategic thinking and cross-functional partnerships
• Strong drive to meet operational targets and ensure compliance
• Preferred: general understanding of finance, legal, logistics and tech; experience leading large-scale HR system implementations or process optimization projects; ability to work in a fast-paced or start-up environment; excellent communication with senior leadership

Required skills

• Workday
• LMS

The recruitment process involves an application review, a phone interview and an onsite or virtual onsite interview, followed by an offer. The posting may close early if filled and can be rescinded if false information is given.