Guest Relations Host – VIP Reception Ambassador

About the role

The Guest Relations Host, also known as a VIP Reception Ambassador, provides frontline interaction with VIP clients, ensuring a pleasant service experience that upholds the brand image of Standard Chartered International Commercial Bank.

Key responsibilities

• Warmly welcome visiting VIP guests and answer phone calls courteously.
• Assist with booking meeting rooms, preparing equipment, and replenishing supplies.
• Conduct regular patrols and inspections of the reception area, reporting maintenance needs.
• Maintain and organize the refreshment area, ensuring food and beverage items are stocked.
• Manage office stationery and pantry inventory, handling procurement and inventory control.
• Control vendor access, recording entries and exits.
• Support client‑assigned tasks and act as a communication bridge between the head office and VIP guests.

Required profile

• At least 2 years of relevant experience or a university degree.
• Experience in food & beverage, hospitality, or airline customer‑facing roles is preferred.
• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Ability to sit or stand for extended periods and operate office and food‑service equipment.
• Familiarity with Outlook, Word, and Excel.

Required skills

• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).