Service Coordinator

About the role

ABB is hiring a Service Coordinator in Taipei, reporting to the Local Division Manager. The role provides administrative and secretarial support at an organizational level, handling complex daily tasks and owning the delivery of specific business processes and programs. It contributes to the Electrification Service in Taiwan and follows a hybrid work model.

Key responsibilities

• Support a business or business manager with administration such as research, compiling and verifying information, and producing reports, presentations, org charts, correspondence and other documents.
• Share knowledge and information so colleagues stay informed and up to date.
• Act as the point of contact for internal and external enquiries by phone and email, assess urgency and initiate action.
• Arrange business-critical events, including travel, itineraries, accommodation, conference registration and coordination with visiting speakers.

Required profile

• 3+ years of experience in administrative operations, business support or cross-departmental coordination.
• Strong interest in business operations and service market support.
• Passionate about problem-solving, efficiency, stakeholder communication and process automation.
• Fluent in written and spoken English for cross-border and regional collaboration.

Required skills

• ERP systems such as SAP
• Cross-functional administrative tools
• MS Office Suite
• Administrative workflow management tools