People Specialist

About the role

The People Specialist supports Mastercard’s North Asia People Business Partner team, delivering HR programs across compensation, benefits, talent management, recruiting, learning and employee support. The role works closely with People Business Partners, Centres of Excellence and the Global Business Services Centre – People & Capability to ensure smooth implementation of policies and initiatives for the Taiwan market and the broader AP region.

Key responsibilities

• Execute day‑to‑day activities to implement People & Capability policies and programs.
• Coordinate with GBSC‑P&C and COEs to deliver people initiatives and projects.
• Collect, analyse and report HR data to meet business requirements.
• Support the employee lifecycle, including onboarding, off‑boarding and handling employee inquiries.
• Respond to payroll, benefits, leave and HR process questions from employees and managers.
• Assist with employee engagement, learning programmes and other People & Capability initiatives.

Required profile

• Strong communication and interpersonal skills with the ability to collaborate across functions.
• Basic knowledge of local labour laws and HR processes.
• Excellent attention to detail, organisational and problem‑solving abilities.
• Ability to manage multiple priorities independently.
• Good analytical and reporting capabilities.

Required skills

• Proficiency with Microsoft Office applications.
• Advanced skills in Microsoft Excel for data analysis and reporting.