Director, Product Management (Supply Chain Management Automation, Taiwan)

About the role

Coupang is seeking a Director of Product Management to lead its Supply Chain Management Automation (SCMA) portfolio in Taiwan. The role owns the strategy, roadmap and execution of systems that decide what to order, when and how much, across Coupang's retail supply chain. It works closely with Engineering, Data Science, Retail and Operations teams to build automated, model-driven decision systems that improve inventory availability, purchasing efficiency and customer experience. The position leads a growing team of Product Managers.

Key responsibilities

• Define and drive the long-term strategy and roadmap for SCMA products.
• Lead product investments across ordering, replenishment, inventory and procurement decision systems.
• Partner with Engineering and Data Science leaders to build scalable ML, optimization and AI-powered products.
• Align Retail, Buying, Instock and Operations stakeholders.
• Set product KPIs and ensure measurable business impact.
• Manage and develop a team of Product Managers.
• Partner with global teams, including Korea, balancing local innovation with platform standardization.
• Turn ambiguous operational problems into scalable product solutions and use AI tools and data insights to speed development.

Required profile

• 10+ years of Product Management experience in e-commerce, technology, supply chain or related fields.
• Experience leading complex, data-driven products at scale and managing Product Managers.
• Proven track record partnering with Engineering and Data Science teams.
• Strong quantitative and analytical skills, able to work with large datasets and perform hands-on analysis.
• Excellent stakeholder management and communication skills.
• Professional proficiency in Mandarin Chinese and English.

Preferred qualifications

• Experience in supply chain, inventory, forecasting, replenishment or procurement systems.
• Launching products with machine learning, optimization, forecasting or automation.
• Experience with AI-powered products, GenAI tools or agentic systems.
• Large-scale e-commerce or marketplace experience.
• Advanced degree in Engineering, Operations Research, Statistics, Economics or a related quantitative field.

The recruitment process involves an application review, a phone interview and an onsite or virtual onsite interview, followed by an offer. Applications are made through the internal transfer form using a Coupang e-mail address.