UIR Operation Manager – Site Operations

About the role

The UIR Operation Manager is responsible for end‑to‑end execution of site UIR activities, ensuring safe, predictable and high‑quality delivery that meets customer and business targets. This role acts as the primary operational contact for the site and drives continuous improvement across all processes.

Key responsibilities

• Own full site UIR operations (install, upgrade, relocation) and deliver on safety, quality, cost, cycle time and predictability targets.
• Lead execution from readiness through installation to closure, enforcing a first‑time‑right mindset.
• Manage site manpower allocation, balance workloads, and ensure skill readiness matches demand.
• Serve as the single operational contact window for customers, accounts and internal teams, handling expectations and major escalations.
• Conduct site‑level risk assessments, identify gaps early and drive mitigation actions.
• Lead, develop and coach the team, monitor engagement and build a next‑generation leadership pipeline.
• Drive KPI performance, lead improvement initiatives (A3, RCA, standardisation) and optimise processes.

Required profile

• Science or Engineering background.
• 3+ years of people‑leadership experience.
• Proven experience interfacing with customers.
• Eligibility to access controlled technology as defined by US Export Administration Regulations.

Required skills