Ocean Freight Documentation Administrator – 6‑Month Contract

About the role

This 6‑month contract position provides operational support for ocean freight documentation and client project activities. You will ensure accurate record‑keeping, timely shipment coordination, and effective communication with internal and external stakeholders while adhering to company procedures.

Key responsibilities

• Prepare and process import/export shipping documents, including booking records, shipping instructions, bills of lading, customs supporting documents, and delivery paperwork.
• Verify document accuracy, follow up on missing or inconsistent information, and update shipment records in the operating system.
• Monitor documentation deadlines and carrier cut‑off times to guarantee timely shipment processing.
• Maintain filing, data entry, archiving, and billing support records for audit compliance.
• Escalate document discrepancies and shipment exceptions to the manager when required.
• Support project‑related shipment coordination, delivery arrangements, returns follow‑up, and status updates.
• Maintain accurate project records, including ticket logs, delivery status, serial numbers, and related documentation.
• Coordinate with clients, couriers, warehouse teams, and internal stakeholders to ensure smooth project execution.
• Provide timely support and communication to internal and external stakeholders, assist with reports, data consolidation, and ad‑hoc operational tasks.

Required profile

• Bachelor's degree or higher, preferably in logistics, transportation, international trade, business or a related field.
• 1‑2 years of experience in logistics, freight forwarding, shipping documentation, administration or customer service (fresh graduates may be considered).
• Basic knowledge of ocean freight operations and shipping documentation is an advantage.
• Good command of spoken and written Chinese; basic written English ability preferred.
• Proficiency in Microsoft Office applications, especially Excel, Word and Outlook.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook

What we offer

• Initial 6‑month contract with the possibility of extension.
• Competitive salary package and end‑of‑contract bonus.
• 5‑day work week and flexible working arrangements to support work‑life balance.