Technical Engagement Manager (OMD)

About the role

KLA's Semiconductor Products and Customers (Semi PC) business unit supplies inspection, metrology and analytics systems to chip manufacturers, and its Customer Engagement (CE) division partners with customers to support yield improvement from R&D through high-volume production. As Technical Engagement Manager (OMD) in Taichung, you will advance business priorities by delivering high-impact work across your area of expertise.

Key responsibilities

• Define and execute customer-specific product penetration, positioning and market share strategies.
• Build relationships with key customer technical buyers and understand leading-edge process and metrology technology.
• Collaborate with the OMD Marketing and Engineering teams and the home team to position and deliver differentiated product value and resolve customer issues.
• Work with the BU and Service teams to execute PSA objectives.
• Understand the customer sales cycle and joint development of sales strategies with account managers, using KLA sales processes such as Value/People and SPIN.
• Mentor and coach engineers and inspire and motivate team members.

Required profile

• B.A./M.S. in an engineering or science-based field.
• 5 years of IC/fab experience with KLA tool knowledge (OMD and lithography preferred; metrology, defect or inspection also considered).
• Strong background in lithography process flow and OMD metrology control.
• Good Mandarin and English interpersonal skills.
• Leadership, execution and business acumen, with the ability to work under pressure and handle multi-level challenges.

Required skills

• Project management skills and good presentation skills.
• Understanding of customer technical issues and customer focus.