Sr. Process Innovation Specialist

About the role

We are seeking a Senior Process Innovation Specialist to drive data‑driven process innovation across our fulfillment and warehouse operations in Taipei. The role combines analytical thinking, structured problem‑solving and continuous‑improvement methodologies to identify opportunities, influence decisions and deliver scalable solutions that boost productivity, quality and operational efficiency.

Key responsibilities

• Analyze operational data to pinpoint bottlenecks and inefficiencies across warehouse operations.
• Apply root‑cause analysis and structured problem‑solving to design sustainable process improvements.
• Collaborate with Operations, Product, Engineering and other stakeholders to align priorities and drive optimization initiatives.
• Develop KPIs, dashboards and reports that support data‑driven decision‑making and communicate performance insights.
• Lead cross‑functional projects and pilot programs from concept through implementation, ensuring measurable business impact.

Required profile

• Bachelor's degree in Industrial Engineering, Engineering or a related field.
• 3+ years of experience in process improvement, operations excellence, supply chain, logistics or fulfillment center operations.
• Strong analytical and logical reasoning skills with the ability to solve complex operational problems using data.
• Proven ability to collaborate with cross‑functional stakeholders, influence decisions and drive execution in a fast‑paced environment.
• Excellent verbal and written communication skills in English.

Required skills

• SQL
• Excel
• Python
• R
• Simulation
• Optimization modeling
• Operations research
• Warehouse Management Systems (WMS)
• Automation technologies
• Operational analytics platforms