Solutions Engineer - Enterprise Networking
cisco · Taipei
Job description
About the role
Cisco is hiring a Solutions Engineer in Taipei. The SE is a customer-focused technical sales professional who provides technical expertise, solution design and implementation guidance to customers, either in a dedicated or pooled capacity. The SE holds direct technical accountability for specific opportunities, works with Account Managers and other resources such as consulting specialists and demo labs, and reports to the Solutions Engineering Leader.
Key responsibilities
- Contribute to the Technical Account Plan and local market demand, and generate leads through customer meetings, seminars and educational events.
- Translate customer business challenges into technical contexts, qualify opportunities, refine technical requirements and define solution options.
- Analyze competitive offerings and present the value and benefits of Cisco solutions.
- Interpret RFPs, coordinate solution development using Cisco Validated Designs, and develop Proof-of-Concept engagements with demo labs.
- Present technical components of Cisco solutions to customers and act as a technical advisor to the customer and account team.
- Coordinate a smooth handoff to post-sales teams, escalate outstanding requests to the appropriate teams, document solutions and share findings with Business Units and the SE Community.
- Continuously develop technical, professional and sales skills, engage mentors and contribute to knowledge sharing.
Required profile
- 3 to 6 years of experience in markets where Cisco competes.
- Minimum 3 years of field technical sales experience as a Solutions Engineer, Architect or equivalent role.
- Proven expertise in at least one specialization area: Enterprise Networking, Data Center Networking and/or Compute, Wireless LAN, Security, Service Provider Routing, Software-Defined Solutions (SD-WAN, SDA, ACI), Network and Cloud Management Platforms, or AI and/or Agentic Operations.
- Preferred: TOEIC 800+ score or equivalent.
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cisco
Taipei