Service Engineer – Field Service (Kaohsiung, Taiwan)

About the role

We are looking for a Service Engineer to provide on‑site support for production tester systems at our customers’ OSAT factories in Kaohsiung. The role involves troubleshooting downtime, improving utilization, and delivering installations, upgrades and retrofits.

Key responsibilities

• Perform on‑site service of production tester systems, including downtime troubleshooting and jam recovery.
• Install new systems, execute upgrades and retrofits, and carry out preventive maintenance according to guidelines.
• Collect data, conduct first‑level analysis to identify mechanical, electrical or automation root causes.
• Report major issues daily, escalate internally, and maintain clear communication with the team.
• Support efforts to improve system uptime, MTBF, MTTR and slot availability.

Required profile

• Bachelor’s degree in electronics or mechanical engineering.
• Minimum 2 years of experience in electronics, mechanical or semiconductor environments.
• Familiarity with automation testing equipment and maintenance.
• Ability to analyse automation and testing logs.
• Strong written and spoken English.
• Proficient in MS Office, especially PowerPoint, for reporting.
• Willingness to travel domestically and abroad, work night/weekend shifts and overtime as needed.
• Team‑oriented and eager to learn.

Required skills

• Electronics troubleshooting
• Mechanical troubleshooting
• Automation test equipment maintenance
• Automation logs analysis
• Data collection and first‑level analysis
• System installation, upgrade and retrofit
• Preventive maintenance
• MS PowerPoint reporting

What we offer

• Comprehensive health and well‑being benefits.
• Opportunities to work with innovative testing technology.
• Supportive, inclusive culture that encourages continuous learning.