Sales Associate
Hermès · Tainan
Job description
About the role
Join Hermès as a Sales Associate, responsible for all sales activities in store within Hermès standards of image and services worldwide. You will identify customer needs, develop relationships and deliver post‑sales service.
Key responsibilities
- Identify customers’ needs and develop client relationships.
- Achieve sales targets while maintaining a high level of customer service and product knowledge.
- Recruit walk‑in customers, maintain KPI metrics and provide an excellent customer experience.
- Assist with inventory management and special projects as needed.
- Collaborate within a diverse, inclusive team and uphold Hermès operational procedures.
- Deliver post‑sales services and ensure long‑term customer satisfaction.
Required profile
- Minimum 3 years retail management or operations experience in luxury brands.
- Strong motivation to become a Hermès Ambassador and provide excellent service.
- Commitment to teamwork with an energetic, positive attitude.
- Excellent presentation, interpersonal and communication skills.
- Good command of Mandarin; English is a plus.
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Hermès
Tainan