Regional Division Applications Engineer (RDC)

About the role

KLA, a global leader in electronics for the semiconductor manufacturing ecosystem, is hiring a Regional Division Applications Engineer (RDC) based in Kaohsiung. The role supports KLA software applications used in semiconductor manufacturing, working closely with customer engineering, KLA engineering and marketing teams.

Key responsibilities

• Configure and support KLA software applications in semiconductor manufacturing.
• Respond to customer requests and provide effective support through clear communication.
• Troubleshoot problems and determine the remedial actions needed to resolve them.
• Communicate requirements for new product features, enhancements and bug fixes to engineering, drive product development and deliver high-quality solutions on time.
• Understand the customer's production workflow, identify gaps and challenges and find areas for further collaboration.

Required profile

• Master's degree, or Bachelor's degree with at least 3 years of relevant work experience.
• Ability to set priorities and work collaboratively with multiple stakeholders across projects.
• Strong presentation, technical writing and communication skills in both English and Mandarin Chinese.
• Willingness to travel up to 25% within Taiwan or internationally.
• Comfortable working in clean-room environments with protective gear and strict protocols, under pressure.

Required skills

• A strong understanding of defect detection, simulation, classification and yield management is highly valued.
• Nice to have: image processing, general data analysis, computer programming, mask/IC manufacturing or OPC/EDA experience.
• Nice to have: familiarity with Linux-based workflows and basic programming for automation and data handling.