Operation Executive – 6‑Month Contract
IWC Schaffhausen · Taipei
Job description
About the role
We are seeking a proactive and detail‑oriented Operation Executive on a six‑month contract to support our retail boutiques and wholesale partners in the Taiwan market. The role provides essential operational and administrative assistance, ensuring smooth daily operations and a premium brand experience.
Key responsibilities
- Product & Logistics Coordination – Support product allocation processes and coordinate logistics to guarantee timely and accurate delivery across channels.
- Wholesale Partner Support – Handle daily operational requests from retailers, including strap size exchanges, warranty card applications, and spare parts replenishment.
- Boutique Retail Support – Address boutique operational needs such as product and spare parts requests and facilitate system issue reporting through IT ticketing systems.
- Customer Service & Product Inquiry – Assist with product information inquiries and support customer‑service related requests.
Required profile
- Proactive and detail‑oriented.
- Strong communication skills for interaction with retail boutiques, wholesale partners and internal teams.
Required skills
- Experience with IT ticketing systems for reporting and tracking system issues.
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IWC Schaffhausen
Taipei