Manager, Pricing Product Operations

About the role

Coupang is looking for a Manager, Pricing Product Operations in Taipei. As a Product Ops Manager, you will drive the end-to-end operationalization of key pricing products, working directly with product managers and operations teams to turn product features into smooth daily operations, with seamless rollouts and adoption.

Key responsibilities

• Lead product launches and rollouts within Pricing Ops, and build SOPs, training materials and documentation for operational teams.
• Act as the main liaison between assigned Pricing PMs and frontline operation teams to resolve blockers during product deployments.
• Track product adoption metrics, operational efficiency impact and user compliance after launches.
• Manage L4 Associates, guiding their daily execution and career growth.

Required profile

• 4-6 years of experience in Product Operations, Program Management or Strategy & Ops.
• Experience with process optimization and product lifecycle management.
• Strong communication skills to bridge technical and non-technical stakeholders.

The position is full-time and regular, with a 12-week probation period that may be skipped, shortened or extended. The recruitment process runs through application review, a phone interview and an onsite or virtual onsite interview, followed by an offer.