Assistant Manager Retail Training

About the role

We are looking for an Assistant Manager Retail Training to lead the design, delivery and continuous improvement of retail training programmes. The role ensures the sales team has the knowledge and skills needed to meet adidas’ business objectives across the region.

Key responsibilities

• Conduct training needs assessments and align them with adidas global courses.
• Develop and manage the retail training calendar in partnership with District Managers, Operations Managers and Sales Training Manager.
• Adapt global training materials to local requirements while preserving learning objectives.
• Prioritise training delivery, optimise resources and coordinate internal and external trainers.
• Collaborate with Retail Operations, Marketing and Sales to keep training content relevant and benchmarked.
• Monitor training quality, collect feedback, track KPIs and implement improvements.
• Manage the training budget and ensure cost‑effectiveness.
• Set performance and development plans for retail trainers and evaluate their performance.

Required profile

• University degree or higher.
• At least 5 years of experience in a retail‑related function.
• Minimum 3 years of experience designing and delivering retail training in a multinational consumer‑goods or franchise environment.
• Experience in apparel retail or franchise training is preferred.

Required skills

• Advanced proficiency with Outlook, Word, Excel and PowerPoint.
• Fluent spoken and written English.