Account Manager – Strategic Customer Partnerships

About the role

The Account Manager will strengthen customer partnerships and drive business objectives through effective account management, accurate forecasting, and profitability improvement. You will act as the primary interface between customers and Lam, aligning solutions with client needs and company goals.

Key responsibilities

• Develop and execute strategic account plans to support customer growth and retention.
• Provide accurate revenue forecasts and contribute to Annual Operating Plan (AOP) targets.
• Enhance product profitability and support gross margin improvement initiatives.
• Build and maintain strong relationships and strategic business partnerships with customers.
• Manage quotations, system configurations, and capacity allocations for business opportunities.

Required profile

• Master's degree or equivalent with semiconductor industry experience (3+ years preferred).
• Excellent bilingual communication skills in English and Mandarin.
• Customer‑centric mindset with strong commercial awareness and profitability focus.
• Data‑driven decision maker, results‑oriented, with high ownership and resilience.
• Proven ability to lead customer engagements and uphold Lam's Core Values.

Required skills