Senior Business Operations Partner
amat · Hsinchu
Job description
About the role
The Senior Business Operations Partner acts as a trusted operational and commercial partner to Sales leadership, overseeing the end‑to‑end order‑to‑revenue process for complex customer portfolios in the semiconductor capital equipment business.
Key responsibilities
- Own forecasting, order management, shipment execution, billing and revenue realization.
- Partner with Sales leadership to support customer commitments, booking plans and revenue objectives.
- Provide recommendations on customer commitments, booking strategies and operational risk management.
- Manage complex orders while balancing customer expectations, contractual requirements and business goals.
- Evaluate operational risks and serve as primary escalation point for critical order issues.
- Collaborate with Finance, Manufacturing, Logistics, Trade Compliance, Legal and regional operations teams.
- Influence cross‑functional stakeholders without direct authority to achieve business objectives.
Required profile
- Bachelor's degree in Business, Supply Chain, Operations Management, Engineering or related field.
- 8+ years experience in Business Operations, Sales Operations, Customer Operations or Order Management.
- Experience supporting customer‑facing operations in semiconductor, manufacturing, capital equipment or high‑tech industries.
- Proven ability to evaluate complex business situations and make sound operational recommendations.
- Strong analytical, problem‑solving and decision‑making capabilities.
Required skills
- SAP
- ERP systems
What we offer
- Supportive work culture that encourages learning, development and career growth.
- Programs and support for personal and professional wellbeing.
- Opportunities to work on cutting‑edge equipment that powers the global electronics industry.
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amat
Hsinchu