Credit Telemarketing Sales Agent (CBG CUL)

About the role

DBS Consumer Banking Group is hiring a credit telemarketing sales agent in Taipei (Dehui 7F) to promote personal loan products by telephone to high-quality DBS cardholders. The role provides professional financial consulting to meet company performance goals, and is listed as a regular schedule product sales position.

Key responsibilities

• Promote personal loan products by telephone to a list of high-quality DBS cardholders and give professional financial consulting to reach performance targets.
• Report the status and suggestions to the supervisor.
• Respond to and handle customer problems related to personal loan business.
• Familiarise yourself with the professional knowledge needed for the work, computer operations and company procedures, and comply with company regulations.

Required profile

• Basic telephone handling skills; fluent in Mandarin and Taiwanese.
• Clear speech, strong learning spirit and ability to cope with performance pressure.
• Any telephone experience is preferred (market research, investment promotion, business assistance, recruitment, enrollment, etc.).
• Positive attitude, ambitious, and open to becoming a full-scale telemarketing specialist.

Required skills

• Computer skills: Excel, Outlook, Word.
• Chinese typing at 20 to 50 characters per minute.