Senior Program Management Specialist – Last‑Mile Management

About the role

Coupang is reimagining the shopping experience in Taiwan, offering services such as Rocket Delivery and Rocket Overseas. The company is expanding its operations and seeks a senior specialist to lead last‑mile logistics program management.

Key responsibilities

• Lead execution and coordination of capacity‑planning models for last‑mile logistics, aligning with operational goals.
• Own daily and monthly manpower and asset planning, collaborating with operations teams for timely execution.
• Analyze driver performance and cost models to identify productivity gaps and improve route efficiency.
• Drive implementation and continuous improvement of workforce‑planning tools to enhance forecasting accuracy and agility.

Required profile

• 5+ years of experience in last‑mile and middle‑mile logistics.
• Proven data‑processing and analytical experience to build decision‑support models.
• Strong communication skills across various contexts.
• Analytical mindset with a data‑driven approach.
• Proficiency in MS Office, advanced Excel, Google Sheets, Tableau, and SQL/Python.

Required skills

• MS Office
• Advanced Excel
• Google Sheets
• Tableau
• SQL
• Python