Receptionist & Mailroom Coordinator

About the role

As a Receptionist cum Mailer at JLL, you will be the welcoming face of the organization while ensuring smooth communication and mail flow across the office. This dual‑function position blends front‑desk hospitality with mailroom logistics, offering a solid foundation in customer service, administrative support, and package handling.

Key responsibilities

• Greet visitors, verify appointments, issue badges, and notify staff of arrivals.
• Answer, screen, and direct phone calls and emails promptly.
• Receive, sort, log, and distribute incoming mail, packages, and courier deliveries.
• Prepare outbound mail and parcels, schedule pickups, and maintain shipment records.
• Maintain an organized, secure reception and mailroom that reflects JLL’s professional standards.
• Manage visitor logs, meeting‑room bookings, and access‑control systems.
• Perform administrative tasks such as photocopying, scanning, filing, and supply inventory.
• Assist employees with mail‑related inquiries and collaborate with building management, security, and vendors.

Required profile

• High school diploma or equivalent.
• 1‑2 years of experience in reception, front‑desk, customer service, or mailroom operations.
• Strong interpersonal and communication abilities.
• Excellent organizational skills and attention to detail.
• Reliability, punctuality, and ability to handle confidential information.
• Physical capability to lift packages up to 25 lb regularly.

Required skills

• Email handling
• Spreadsheets
• Office management software