Field Application Specialist II – Clinical Diagnostics

About the role

The Field Application Specialist II will support sales growth in clinical diagnostics by ensuring seamless product integration, delivering on‑site training, and providing expert technical support to hospitals and laboratories.

Key responsibilities

• Deliver professional on‑site training to hospital and laboratory operators, ensuring high proficiency and compliance with standard protocols.
• Lead and execute new instrument and assay implementations, driving projects efficiently from setup through to Test of Record (TOR).
• Investigate and troubleshoot complex on‑site assay issues, providing timely solutions and ongoing technical coaching.
• Collaborate with the commercial team to provide expert pre‑ and post‑sales technical support, including product demonstrations and technical consultations.

Required profile

• Bachelor’s degree or above in Medical Technology.
• Valid Medical Technologist license (highly preferred).
• 3 to 5 years of hands‑on experience in hospital laboratories, clinical labs, or the IVD industry.
• Willingness to travel on‑site to client locations as required.

Required skills

• Strong familiarity with laboratory workflows, quality control (QC) procedures, and troubleshooting of automated analyzers and assays.
• Knowledge of instrument verification or validation processes (a plus).

What we offer

• Up to 30 days annual leave, medical and accidental insurance.
• Fixed 13th month payment and variable pay.
• Comprehensive total rewards program supporting health, wealth, and wellbeing.