Sales Associate – Luxury Retail
Hermès · Kaohsiung
Job description
About the role
Join Hermès as a Sales Associate and represent the brand’s worldwide standards of image and service. You will engage directly with customers, understand their needs, and deliver an exceptional luxury retail experience.
Key responsibilities
- Identify customer needs, develop relationships, and achieve sales targets.
- Provide post‑sales service and maintain high product knowledge.
- Recruit walk‑in customers, manage KPIs, and ensure a welcoming environment.
- Assist with inventory management and special projects as required.
- Collaborate within an inclusive team and uphold Hermès operational procedures.
- Maintain long‑term customer relationships through excellent service.
Required profile
- Minimum 3 years of retail management or operations experience in luxury brands.
- Strong motivation to act as a Hermès Ambassador and deliver excellent customer service.
- Commitment to teamwork and a positive, energetic attitude.
- Excellent presentation, interpersonal and communication skills.
- Good command of Mandarin; English is a plus.
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Hermès
Kaohsiung
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