Sales Administrative Coordinator (Contractor)

About the role

Amgen, a leading independent biotechnology company, is hiring a Sales Administrative Coordinator (contractor) in Taipei for its Japan and Asia Pacific region. The coordinator provides administrative and operational support to the Sales and Marketing teams for QAP execution and marketing events, including event coordination, internal system management, vendor and HCP engagement, documentation and compliance follow-up, and general administrative support.

Key responsibilities

• Create QAP and marketing events in internal systems, gather event details from Sales Representatives and marketers, and ensure data quality and timely approvals
• Create HCP vendor profiles and submit speaker presentation slides for approval when required
• Follow up with Sales Representatives to collect signed contracts, invoices and rosters in line with IRPMA regulations
• Manage event operations, including filing, database maintenance, budget and expense tracking, and HCP honorarium payments
• Develop simple SOPs for QAP processes in line with Amgen policies and manage administrative aspects of vendor relationships
• Coordinate HCP travel and accommodation arrangements
• Provide training and orientation for new team members, support reception duties when the receptionist is away, and give ad hoc administrative support

Required profile

• University degree
• At least 5 years of experience in an administrative support role
• Fluent Mandarin and English
• Detail-oriented, able to multitask in a fast-paced environment and work independently within timelines
• Preferred: experience in a similar or related discipline or international setting, client-facing work with large volumes of data, and familiarity with sales and marketing terminology

Required skills

• MS Office tools, with a medium level of Excel skills

What we offer

• Opportunities to learn and move up and across the global organization
• A diverse and inclusive community
• Total rewards plan covering health, finance and wealth, work/life balance and career benefits