Product Manager – Customer & Channel Engagement

About the role

Super Micro Computer is seeking a Product Manager to lead customer and channel engagement initiatives for its server and storage solutions. The role focuses on developing strategies that activate, retain, and grow relationships with channel partners and data‑center customers across the Taiwan market.

Key responsibilities

• Design and execute strategies to activate, engage, and retain channel and data‑center customers.
• Develop trigger‑based campaigns that increase purchase frequency and revenue.
• Analyze partner behavior patterns and create targeted promotion programs.
• Support market segmentation, communication, and reward processes throughout the supply chain.
• Collaborate with the sales team to open new market segments and package server system products.
• Align regional activities with global strategy and draft system product promotion proposals.
• Review customer RFI/RFPEEO statements and ensure compliance.

Required profile

• Bachelor’s degree in Engineering; MBA or master’s in EE/Computer Science preferred.
• Strong expertise in OEM/ODM business processes and major account management.
• Proven business management skills with a track record of growth.
• Excellent communication, organization, problem‑solving, and analytical abilities.
• Ability to generate campaign analysis and derive actionable insights.
• Fluent in written and spoken English.
• Experience collaborating with internal and external resources to meet goals within budget and timelines.
• Thorough knowledge of sales and marketing operations.

Required skills