Oriental Lounge Assistant Manager
Mandarin Oriental · Taipei
Job description
About the role
The Oriental Lounge Assistant Manager oversees the daily operations of the lounge, ensuring a legendary guest experience and seamless coordination with front‑office and other departments.
Key responsibilities
- Take full responsibility for lounge floor operations and remain stationed at the Oriental Lounge at all times.
- Maintain Legendary Quality Experience standards through training, spot checks and guidance.
- Collaborate with the Front Office Assistant Manager on irregularities and incidents.
- Monitor reservations, house status and yield management for the lounge.
- Prepare for VIP arrivals and ensure smooth guest reception.
Required profile
- Diploma or bachelor’s degree in hospitality, tourism, business administration or related field.
- Minimum 3 years supervisory experience in a 5‑star luxury hotel, executive lounge, club lounge, front office, food & beverage or guest relations.
- Fluent spoken and written English and Mandarin Chinese.
- Service‑oriented attitude with a passion for exceptional guest experiences.
What we offer
- Learning & Development programmes tailored to career stages.
- MOstay programme – complimentary nights and discounted rates worldwide for you and loved ones.
- Health and wellness benefits supporting work‑life balance.
- Retirement plans varying with length of service and role.
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in 台湾.
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
Une question sur cette offre ?
Posez-la ici : vous recevrez le récapitulatif de l'offre par e-mail, tout de suite.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Mandarin Oriental
Taipei