Global Technical Trainer (Hsinchu-based)

About the role

Applied Materials Taiwan's Global Technical Learning Center (GTLC) trains new hires, professionals and customers on semiconductor equipment. It is looking for a Global Technical Trainer based in Hsinchu who delivers technical training in-house and at customer sites, with domestic and international travel. The role also involves mentoring other instructors and supporting the technical training organization.

Key responsibilities

• Deliver technical training in-house and at customer sites, managing classroom and lab activities and practicing safety procedures; may train off shifts or on weekends.
• Maintain up-to-date product knowledge, certify others and establish certification requirements.
• Improve technical documentation, evaluate instructor performance and train others in course design and instructional system design.
• Provide troubleshooting support for system repairs and ensure safety retrofits are installed on training systems.
• Coach and mentor less senior instructors, and help build customer relationships and sell technical training products.
• Manage multiple projects, support Alpha Site engineering reviews, and contribute to new procedures, best known methods and first-chamber builds.

Required profile

• 2+ years of field experience, including hardware and process experience; hands-on tool experience is a plus but not required.
• Strong English presentation and communication skills.
• Flexible on overseas business travel (about 20-30% of the time) and occasional shift work.