Assistant Officer – Telemarketing Personal Loan Sales

About the role

The Assistant Officer will promote personal loan products by telephone to high‑quality DBS card holders, providing professional financial consulting to meet performance targets.

Key responsibilities

• Promote personal loan products by telephone for high‑quality DBS card holders and provide professional financial consulting to achieve performance goals.
• Provide feedback on status and suggestions to the supervisor.
• Respond to and handle customer problems related to personal loan business.
• Maintain knowledge of required professional information, computer operations, company procedures and compliance with regulations.

Required profile

• Basic telephone handling skills, fluent in Mandarin and Taiwanese.
• Clear articulation, strong learning spirit, and ability to work under performance pressure.
• Previous telephone experience preferred (market research, investment promotion, business assistance, recruitment, enrollment, etc.).
• Positive attitude, ambitious and aspiring to become a full‑scale telemarketing specialist.

Required skills

• Proficient in Excel, Outlook and Word.
• Ability to type Chinese characters.