Technical Service Supervisor

About the role

Supervisor of the Technical Services Department, responsible for supporting new project evaluation, product transfer, production process validation, and the operation and maintenance of manufacturing processes. The role ensures compliance with regulatory requirements and drives continuous improvement across manufacturing operations.

Key responsibilities

• Coordinate and ensure timely execution of Validation Master Plan activities, including process performance qualification and aseptic process simulation.
• Assist in client communication, preparation of technology transfer documents, batch execution, and project tracking to meet milestones.
• Support development and implementation of site procedures for qualification, validation, technology transfer, and process improvements.
• Set performance metrics for the technical service team, monitor progress, and report updates to management.
• Collaborate with the technical team to identify solutions for technical issues and recommend process improvements based on experimental results and regulatory standards.
• Conduct investigations into deviations or technical issues in commercial production and provide technical guidance to resolve root causes.
• Organize and deliver formal and informal training sessions for team members to ensure continuous development and regulatory compliance.
• Assist in preparing budgets and resource plans for technical service activities, ensuring alignment with department goals.

Required skills

• Process performance qualification
• Aseptic process simulation
• Validation of manufacturing processes
• Technology transfer documentation
• Regulatory compliance and standards

What we offer

• Competitive salary and performance‑based incentives
• Comprehensive health coverage including medical, dental, and vision insurance
• Retirement savings plans with employer contributions
• Paid time off and flexible work arrangements
• Professional development opportunities
• Employee wellness programs and resources
• Employee Assistance Program and mental health resources