Senior Officer, Payroll Relationship Manager - Consumer Banking

About the role

DBS Consumer Banking Group is hiring a Senior Officer, Payroll Relationship Manager for its Deposits & Secured Lending team in Taipei. The role acts as the link between the IBG relationship manager, the CBG branch and teller operations for payroll account openings, and also promotes payroll packages and other consumer banking products to employees.

Key responsibilities

• Coordinate between IBG RM, CBG branch and T&O Ops for payroll account opening arrangements.
• Schedule on-site account openings with payroll companies and handle end-to-end on-site account opening, including DAO upgrades.
• Liaise with credit card sales for cross-selling.
• Promote the payroll package in employee meetings, covering payroll account benefits as well as other CBG products such as credit cards, Treasures and loan privileges.
• Refer potential Treasures leads to the branch relationship manager.
• Prospect new business in the payroll services market through cold calling, email campaigns, networking events and industry conferences.

Required profile

• University degree.
• 2-4 years of work experience in banking or the service industry.
• Good interpersonal and strong communication skills, with a customer and service orientation.
• Experience in payroll account opening is a plus.