Senior Manager, Program Management
Coupang Internal · Taipei
Job description
About the role
We are seeking a Senior Manager to lead the end‑to‑end product onboarding process for the Jiku international product line in Taiwan. The role ensures high‑quality catalog entry, manages service level agreements, and coordinates cross‑functional teams to deliver seamless product launches.
Key responsibilities
- Manage the end‑to‑end product onboarding process for the Jiku line of business in Taiwan.
- Ensure catalog quality, including images, content, titles, and translations.
- Monitor and meet SLAs and operational metrics.
- Collaborate with Jiku business, product, catalog, and compliance stakeholders.
- Oversee AI‑assisted translation quality and proactively resolve issues.
Required profile
- People leadership and team management experience.
- Strong operational process management skills.
- Proven stakeholder management across cross‑functional teams.
- Understanding of catalog onboarding workflows (content, images, titles, translations).
- Ability to work with technology/product teams, though deep technical expertise is not required.
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Published 20 hours ago
Expires 1 month from now
4 views · 0 interested
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Coupang Internal
Taipei