Key Account Sales Manager

About the role

The company is seeking a proactive Key Account Sales Manager to drive growth with existing and target key accounts, acting as the primary commercial interface and trusted business partner.

Key responsibilities

• Develop and execute strategic account plans for existing and target key accounts, including objectives, stakeholder mapping, growth opportunities, risks, actions and expected results.
• Build and maintain multi‑level relationships with customer decision‑makers, influencers and operational contacts, acting as the primary commercial interface and trusted business partner.
• Manage the complete opportunity pipeline from need identification through solution development, quotation, negotiation, order closing and implementation.
• Coordinate cross‑functional support from Technical, Product Management, Supply Chain, Finance and HQ to deliver customer‑specific solutions, quotations, samples, trials and proposals on time.
• Lead regular business reviews, track sales performance, customer satisfaction and development opportunities, ensuring timely follow‑up.
• Proactively manage customer issues and escalations, identifying root causes and coordinating corrective actions.
• Monitor competitors, market trends, customer investment plans and technology developments, translating insights into account strategies.
• Ensure accurate sales forecasts, opportunity updates, order intake and accounts receivable follow‑up, keeping CRM and internal reports up to date.

Required profile

• Degree in Mechanical Engineering, Business Administration, Economics or a related discipline.
• At least 5 years of experience in industrial products, engineered solutions or a related B2B environment.
• Experience managing strategic or multinational customers, preferably in Southeast Asia or other international markets.
• Strong business communication and customer‑facing skills with willingness to travel frequently.
• Proven ability to develop and execute account strategies independently and deliver results.

Required skills

• Strategic selling and value‑based negotiation.
• Key account management.
• CRM usage for forecasting and reporting.