Global Quality Assurance Director – Taiwan & US

About the role

We are looking for an experienced Global Quality Assurance Director to lead our quality organization across Taiwan and the United States. The role drives quality strategy, ensures compliance with international standards, and builds a world‑class quality culture.

Key responsibilities

• Develop and execute global quality strategies and annual objectives aligned with business goals.
• Lead multinational quality teams, oversee Quality Systems, Customer Quality Management, Audit Management and Continuous Improvement.
• Serve as primary interface for major customer audits and ensure products meet international quality requirements.
• Establish and maintain a global QMS compliant with ISO standards and customer specifications.
• Drive customer complaint resolution, root‑cause analysis, CAPA and continuous improvement programs.
• Lead internal, third‑party and customer audit programs and manage corrective action plans.
• Implement Lean, Six Sigma and statistical analysis to reduce defects and improve manufacturing yield.
• Develop talent, succession pipelines and foster cross‑cultural collaboration.

Required profile

• Minimum 15 years of quality management experience, with at least 5 years in senior leadership of a multinational organization.
• Proven track record as a Quality Director, Head of Quality or equivalent in semiconductor or high‑tech manufacturing.
• Bachelor’s degree in engineering (industrial, materials, chemical, mechanical) or related field.
• Fluent English communication and presentation skills.

Required skills

• ISO standards compliance
• Quality Management Systems (QMS) implementation and audit
• Customer and supplier audit management
• 8D problem‑solving, Root Cause Analysis, CAPA
• Lean and Six Sigma methodologies
• Statistical analysis and KPI monitoring