Client Management Analyst, Cash & Trade Banking

About the role

DBS is hiring a Client Management Analyst for its Global Transaction Services business in Taipei. The role serves corporate clients across Cash Management, Trade Finance, Account Receivable Purchase and Supplier Financing, working closely with cross-functional teams to meet their cash and trade finance needs.

Key responsibilities

• Provide client management services to a portfolio of corporate clients, meeting their cash and trade finance needs efficiently and effectively.
• Collaborate with cross-functional teams to deliver tailored solutions for each client.
• Monitor client accounts proactively, identify growth opportunities and implement strategies to improve client satisfaction and loyalty.
• Keep up with the bank's product offerings and industry trends to give clients useful insights and recommendations.
• Help develop and implement process improvements that enhance the client experience.
• Take part in client meetings, presentations and events to build strong, long-term relationships.

Required profile

• Experience in a client-facing role within banking or financial services.
• Strong communication and interpersonal skills, able to engage clients and internal stakeholders.
• Problem-solving and analytical skills to handle complex client needs.
• Team player who contributes to shared goals.
• Commitment to excellent client service and a track record of positive results.

Required skills

• Proficiency with banking and financial systems.
• Data analysis and reporting tools.

The position is full-time and regular, based at Honhui B-15F. The employer offers a competitive benefits package and a dynamic environment that supports development and recognition.