Associate, Corebanking BA, Technology, T&O

About the role

DBS Taiwan is looking for an Associate, Corebanking BA, Technology, T&O based in Taipei. The role is overall responsible for applications support and systems setup in DBS Taiwan, managing the bank's entire technology applications across operations and project delivery, supporting customer service and digital process systems.

Key responsibilities

• Manage country technology applications hosted in Taiwan or the region, with major support for Customer Service and Digital Process systems.
• Handle user requirement management and analysis for project implementation and new enhancements.
• Manage system change requests in the internal CI/CD and change management systems, and coordinate deployment and live verification with business units.
• Manage production incidents and issues, and handle application and system security (vulnerability fixes, security patching, ISCD).
• Manage projects: obtain contract and budget approvals, manage implementation within agreed budget, scope and time, and oversee user testing, sign-off and procedure updates.
• Manage reporting, escalation and compliance with DBS Taiwan standards, group standards and regulatory requirements.
• Deploy applications systems to support business and units in the bank.

Required profile

• Experience supporting applications and projects management.
• Experience collaborating with cross-departmental and international teams to achieve project goals.
• Experience participating in system-related projects, contributing to optimization and implementation.