Sales Assistant – Quotation & Order Processing

About the role

We are looking for a proactive Sales Assistant to join our team in Taipei. The role focuses on quotation and order processing, data management, and customer service, ensuring smooth project execution and high-quality support for our sales operations.

Key responsibilities

• Prepare, revise, and follow up on quotations based on sales or project requirements, verifying completeness and accuracy to meet internal procedures and customer specifications.
• Maintain and update customer, project, and quotation data in internal systems, regularly refreshing project status to support on‑time execution and ensure data consistency.
• Respond promptly to customer inquiries via phone or email, providing professional support and acting as a communication bridge between customers, sales teams, and internal departments.
• Assist in reviewing and improving operational processes to enhance team efficiency, and handle additional administrative and project support tasks as assigned by supervisors.
• Support sales, customer service, and training management activities, ensuring alignment with organizational goals and contributing to overall service quality.