Receptionist

About the role

The Receptionist ensures a safe, comfortable, and productive work environment by managing front‑desk operations, coordinating meeting spaces, and supporting facilities and administrative teams. This role acts as the first point of contact for visitors, employees, and external partners, helping to maintain smooth daily operations.

Key responsibilities

• Manage the telephone console, receive and route incoming calls.
• Greet, guide, and register visitors, coordinating badge issuance and temporary access.
• Reserve and coordinate meeting rooms, ensuring resources are prepared.
• Handle incoming and outgoing mail, parcels, and courier services, including export/import documentation.
• Support facilities management by tracking maintenance requests, vendor registration, and quality of services.
• Assist HR with candidate interview logistics and onboarding of new hires alongside IT.
• Process work orders and payments according to client policy and JLL procedures.
• Participate in training, risk‑management initiatives, and monthly reporting for the CRE team.

Required profile

• Strong organizational abilities and attention to detail.
• Excellent communication skills for interacting with employees, visitors, and vendors.
• Ability to follow safety guidelines and escalation procedures.
• Customer‑service mindset with a proactive approach to problem solving.

Required skills