Linux and Manufacturing Support Engineer

About the role

Keep the Linux systems behind Graphcore’s engineering and manufacturing work reliable, secure and ready for what comes next. As a Linux and Manufacturing Support Engineer in Taipei, you’ll support the infrastructure our people depend on every day, solving problems from support requests to complex Linux and network issues.

Key responsibilities

• Manage Debian and RedHat environments across bare‑metal and virtual machines.
• Maintain core services such as DNS, DHCP and NFS.
• Support on‑premises servers and engineering workflows.
• Assess and deliver security patching.
• Automate infrastructure changes through Infrastructure‑as‑Code.
• Provide hands‑on support and address deeper infrastructure challenges.
• Improve deployment, support and maintenance processes for infrastructure.

Required profile

• Strong Linux administration skills across Debian and RedHat derivatives, on bare‑metal and virtual machines.
• Methodical troubleshooting approach with ability to diagnose and resolve complex technical issues.
• Experience with core infrastructure services and system administration.
• Experience managing Infrastructure‑as‑Code using Puppet, Ansible or similar, with Git version control.
• Good networking knowledge, including VLANs, routing and subnetting.
• Clear communication and customer‑service skills, confident in supporting colleagues and engineering teams.

Required skills

• Linux
• Debian
• RedHat
• DNS
• DHCP
• NFS
• Puppet
• Ansible
• Git
• VLAN
• Routing
• Subnetting

What we offer

• Flexible working to balance work and personal life.
• Generous annual leave.
• Enhanced healthcare coverage with private medical insurance alongside Taiwan's National Health Insurance.
• Phantom equity to share in Graphcore’s success.
• Family healthcare options.
• Life and critical illness insurance.
• Proactive wellbeing support, including an annual health assessment allowance.
• Eye‑care reimbursement.