Customer Service Representative
USANA Health Sciences · Ville de Taipei
Job description
About the role
We are seeking a Customer Service Representative to support USANA’s Taiwan‑based Brand Partners and customers. The role involves handling inbound calls and walk‑in visitors, providing prompt assistance, and ensuring a high level of satisfaction.
Key responsibilities
- Assist customers with processing orders, applications, and registrations.
- Respond promptly to customer inquiries via phone, email, or in‑person.
- Acknowledge and resolve customer complaints efficiently.
- Handle inbound call‑center and walk‑in customers with professionalism.
- Maintain customer satisfaction by delivering accurate and courteous support.
- Perform additional duties related to the position as required.
Required profile
- Excellent communication skills with a patient, proactive approach.
- Strong telephone etiquette and coordination abilities.
- Familiarity with call‑center operating systems.
- Ability to multitask, prioritize tasks, and manage time effectively.
- Responsible attitude with a strong sense of teamwork and collaboration.
Required skills
- Call center operating systems
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USANA Health Sciences
Ville de Taipei