Business Development Manager

About the role

As a Business Development Manager you will drive the adoption of ShopBack’s E‑Receipt solution across strategic merchant partners in Taiwan. You will own the full sales cycle, from prospecting to onboarding, and work closely with internal teams to ensure measurable O2O performance uplift.

Key responsibilities

• Identify, pitch and close strategic merchant partners (F&B, Retail, FMCG, Lifestyle, Services) for the E‑Receipt solution.
• Develop market insights, map merchant pain points and package E‑Receipt as a performance solution.
• Own the full sales cycle: sourcing, pitching, negotiation, contract, onboarding handover.
• Build and maintain strong C‑level/decision‑maker relationships.
• Collaborate with Account Management and Operations to ensure merchants achieve measurable O2O uplift.
• Support E‑Receipt onboarding: merchant education, activation and performance optimisation.
• Review data reports with merchants and translate insights into actions to drive higher ROAS and GMV.
• Partner with Product, Marketing, Finance and Data teams to enhance E‑Receipt features and refine value propositions.
• Represent Taiwan’s merchant needs and provide feedback for long‑term product adoption.

Required profile

• Minimum 3 years of experience in Business Development or Partnership Development with a proven track record.
• Experience in BD/Sales within F&B, FMCG, Retail, O2O or agency sectors is preferred.
• Analytical mindset and commercial acumen to leverage data and market insights.
• Excellent presentation and communication skills for conveying complex concepts.
• Strong strategic thinking, proactive ownership and a zero‑to‑one mindset.
• Collaborative team player able to work cross‑functionally.
• Strong organisational skills and attention to detail in a fast‑paced environment.
• Proficient in both Chinese and English.

What we offer

• Career growth opportunities to take on greater challenges.
• Being part of a winning team on a global scaling journey.
• Competitive performance‑based compensation.
• Candid, open and collaborative culture where feedback is valued.