Receptionist cum Mailer

About the role

As a Receptionist cum Mailer at JLL you will be the welcoming face of the organization while ensuring smooth flow of mail and courier services. This dual‑function position blends front‑desk hospitality with logistics coordination, supporting daily operations across the office.

Key responsibilities

• Greet visitors, verify appointments, issue badges and notify employees of arrivals.
• Answer, screen and direct incoming phone calls and emails.
• Receive, sort, log and distribute incoming mail, packages and courier deliveries.
• Prepare outbound mail and parcels, schedule pickups and maintain shipment records.
• Maintain an organized, secure reception and mailroom that reflects JLL’s standards.
• Manage visitor logs, meeting‑room bookings and access‑control systems.
• Perform administrative tasks such as photocopying, scanning, filing and supply inventory.
• Assist employees with mail and courier inquiries and liaise with building management, security and vendors.

Required profile

• High school diploma or equivalent.
• 1‑2 years of experience in reception, front‑desk, customer service or mailroom operations.
• Strong interpersonal and communication abilities.
• Excellent organizational skills and attention to detail.
• Reliability, punctuality and ability to handle confidential information.
• Physical ability to lift packages up to 25 lb regularly.

Required skills

• Proficiency with basic computer applications (email, spreadsheets, office management software).