Social & Community Operation Specialist - Taiwan Market

About the role

Binance is seeking a Social & Community Operation Specialist to lead its Taiwan‑focused community initiatives. You will act as the public face of the brand, creating and curating localized content, moderating discussions, and fostering both online and offline engagement.

Key responsibilities

• Manage and grow Binance’s presence on key social platforms in Taiwan, including Twitter, Instagram, LINE, and TikTok.
• Localize content and community interactions to resonate with Taiwanese users.
• Moderate forums, chat groups, and social channels, ensuring positive and constructive conversations.
• Coordinate online and offline events, meet‑ups, and collaborations to expand brand influence.
• Support Binance Angels recruitment, translation, and proofreading of community materials.
• Collect market feedback and user suggestions, relaying insights to headquarters.
• Stay up‑to‑date with trends in cryptocurrency, digital technology, and local social media habits.

Required profile

• Proven experience in social media management with a focus on localization for the Taiwanese market.
• Strong community‑building track record, including launching forums, ambassador programs, or event series.
• Ability to analyze social media metrics and adjust strategies accordingly.
• Excellent written and verbal communication skills in English and Mandarin.
• Deep understanding of cryptocurrency terminology and industry trends.

Required skills

• Twitter
• Instagram
• LINE
• TikTok
• Social media analytics tools

What we offer

• Opportunity to work with a leading global blockchain ecosystem.
• Dynamic, fast‑moving environment with exposure to cutting‑edge crypto products.
• Collaborative team culture focused on innovation and community impact.